FAQ
Many private insurance companies do cover treatment for addiction. You will need to ask your insurance company for the specifics of what they are willing to cover and how they will do that.
Our wait list constantly varies. Please contact Admissions for more information. For information on how to contact Admissions, please go to "Contact Us."
Client confidentiality is taken very seriously at Our House. As a health service operating in Alberta, partially funded by Alberta Health Services, Our House protects your privacy in accordance with Albertan and Canadian health information legislation and regulations, including Alberta's Health Information Act. For more information about how Our House and other health services in Alberta protect your privacy and information, please visit Alberta Health's webpage.
Your privacy is also protected by Alberta's Freedom of Information and Privacy (FOIP) Act. The FOIP Act regulates how organizations like Our House collect, use and share information about you, among other things. For more information about the FOIP Act, please visit Alberta Health's webpage.
You must:
- Be addicted to drugs or alcohol
- Have completed a short-term residential treatment program
- Have a referral from a professional
- Be able and willing to participate in group activities
- End prescriptions to mood-altering medications
- Apply through our Admissions/Intake Coordinator
- Abstain from all drugs and alcohol for 7 days before you start the program
- Agree to the rules of Our House
For more detailed information, please go to "How to Enroll".
First you must qualify for the program. Then, send an application to our Admissions/Intake Coordinator. Once we have space for you, we will contact you and you will have to do a little preparation for your stay at Our House.
For more information, please go to "How to Enroll."
It is OK to bring the following with you:
- Personal belongings
- Portable DVD, CD, or BluRay Players
- Laptops
- Computer monitors
- Small stereos
For more information on packing, please go to "How to Enroll."
It is NOT OK to bring any of the following with you:
- Drugs
- Alcohol
- Any illegal substance
- Weapons, like guns or knives
- Sexual movies, pornographic images, anything depicting child molestation or abuse in any form (including on electronic devices)
- Hand or power tools
- Tool boxes
- Personal furniture
- Signal boosters of any kind (including for enhancing wireless signals)
- Small appliances, such as coffee makers or humidifiers
- Pets (including fish)
For more information on packing, please go to "How to Enroll."
A typical stay lasts between 10 and 13 months. Each resident has a unique situation, so each resident has a unique experience that is designed to maximize their opportunity to change how they live.
Sorry, but no. Our Residential Recovery Program is just that: a Residential Recovery Program. You have to live in residence while participating in the program.
Sorry, but no. This is a full time program. We appreciate that you want to turn your life around, and you're throwing yourself into that with everything you've got, but our program is 24/7. After six months, you will be able to talk to your assigned counsellor about work opportunities, but you will not be able to continue any work, training or schooling during our program.
Absolutely! When you aren't involved in group activities, programs, events, or counselling, you'll be free to come and go! For the first 30 days, you won't be given an overnight pass, and you'll have to be accompanied by a senior resident. If you don't have an overnight pass, you'll need to be in by curfew: 11:00 p.m. on weekdays and 2:00 a.m. on weekends.
Monday - Friday | Saturday - Sunday |
11:00 p.m. | 2:00 a.m. |
If you can't afford to pay the fees, there is financial support to help you. Some places you may get this support from include:
- Social Assistance
- Employment Insurance
- Medical Insurance (please ask your insurer)
- Employers (some employers will help you cover the costs of recovery programs)
Please contact us if you have any questions concerning fees and subsidies and we will be happy to answer them.
We understand that it can be hard to have a family member in our Residential Recovery Program. Every effort is made to include family through counsellor contact and visitations. For more information, please go to "Contact Us."
Calls can be made during scheduled times and mail can be sent to Our House. For more information, please go to "Contact Us."
